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Many common technical support issues about our instruments can be answered directly from this web site. Please visit the following areas for online Support FAQs: (you will need to have your instrument serial number to log in) Stylus RMX Community Area If you are still in need of technical assistance after checking these areas, you may contact our Tech Support Department by phone or email. If you call and are not able to speak with a technical support specialist, it's important to leave a message. All calls are returned in the order they are received. Your call or email is important to us, and we will get back to you as soon as possible. 818-955-8444 phone 818-966-8613 fax 888-870-4223 toll free in N. America Monday-Friday 10AM-5PM Pacific Standard Time If you are calling outside N. America, please note the time difference in California. email: RMX UPGRADE HELP For help with the Stylus RMX upgrade procedure, please visit the Techshop or you can email us at USER SUPPORT FORUMS There are several excellent users groups and forums for discussing Spectrasonics instruments on the web. These are not official company forums, but many knowledgeable Spectrasonics users visit these and are often very helpful when you need an answer to a question quickly. The Spectrasonics Team also visit these areas and contribute to them from time to time: Spectrasonics Yahoo Users Group Northernsounds Virtual Instrument Forum PRODUCT SUPPORT/SALES For product support or sales please contact your local Spectrasonics distributor. |
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